Flow solutions · Money back
Stop writing off pallets and crates that never came back.
Euro pallets, crates and boxes leave with the goods and only sometimes return. Flow keeps a packaging account for every customer and carrier, matches issues with returns and bills the difference before it turns into a write-off.
Every case in one table, with its amount and next step.
Where money or a customer relationship is involved, the case waits in your inbox with all the evidence.
Every case shows its amount from the first minute — you know what to handle first.
Five steps, one of them yours.
Packaging leaves with every delivery and comes back irregularly, often without paperwork. The balance is checked once a year and the gap ends up written off.
- 01Issue
Record what left.
Pallet and crate counts from every delivery note.
- 02Returns
Subtract what came back.
From warehouse receipts and driver slips, even incomplete ones.
- 03Balance
Work out the account.
Compared with the contract tolerance and the customer’s history.
- 04Approval
Present the bill.
Anything over tolerance comes to you with a breakdown.
You decide - 05Billing
Send statement and invoice.
Then watch whether the customer returns or pays.
The access you already have is enough.
Where evidence comes from
- Delivery notes
- Warehouse receipts
- Driver slips
- Customer contracts
- Carrier portals
- ERP / invoicing
- Shared spreadsheets
- Pallet photos
Safeguards
- Billing only after consent
The agent sends a packaging invoice only once approved.
- A document for every movement
Each pallet on the account has a delivery note or receipt.
- Key accounts separately
For selected customers you always decide, even within tolerance.
For systems without an integration, the agent works in the browser — signing in with credentials from the encrypted vault.
What you ask
When does Flow get to work?
Who works with it on your side?
Can it work with paper driver slips?
Start with one process, not a project.
Tell us where money slips away. On a short call we’ll show how Flow would watch it and where you’d make the calls.